NORMA Group expands e-commerce

Maintal, Germany, June 15, 2020NORMA Group has opened a new online shop for direct customers. From now on, wholesalers, specialist trade partners and major industrial customers in Germany, Switzerland and Austria can purchase joining products in the new NORMA Group Webshop. NORMA Group’s online range currently comprises around 3,000 products and will be continuously expanded. Customers benefit from a more efficient ordering process and personalized service functions.

“Creating added value for our customers and continually improving our service are two of the key drivers of our business,” said Dr. Michael Schneider, CEO of NORMA Group. “Digital distribution channels are playing an increasingly important role, not only in the consumer business but also in the business customer segment. With the new Webshop, we are advancing the digitalization of our business and supporting our growth plans in the area of high-quality joining products through our distribution channel Distribution Services.”

The Webshop is intended for distributors, specialist trade partners and industrial customers of NORMA Group. The user-friendly features include a simple product search and quick order and re-order options. Customers with recurring orders benefit from a faster purchasing process, for example. Registered customers can view up-to-date information on product availability and delivery times and have access to their order status, personalized pricing and discount schemes.

The NORMA Group Webshop offers product information on the entire range of joining products available for purchase in Germany, Switzerland and Austria. The online shop can be reached at NORMA Group customer coordinators will continue to be available to answer all questions regarding products, applications and orders.

The NORMA Group Webshop is to be further expanded. For example, it enables the company to enter the market in countries where there are no local customer service representatives.

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The NORMA Group Webshop offers arond 3,000 products (image:
The NORMA Group Webshop offers arond 3,000 products (image:



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