Norma Group

Data Privacy

Protecting the security and privacy of your personal data is important to us, and we conduct our business in compliance with the applicable laws on data protection and data security. An external, independent data protection officer monitors our actions to ensure legal conformity.

1. Personal data

In principle, you are allowed to visit our website without giving your identity. If you send us an e-mail or contact form, your message and your personal data will only be used to correspond with you. The processing of your communication may require this to be forwarded to the competent authorities of their subsidiaries or affiliated companies of NORMA Group SE. Therefore your personal data may be transferred, accessed and/or stored in various countries within Asia, Europe, America and Australia. It will not be forwarded to third parties outside of NORMA Group SE. An overview of the NORMA Group SE locations can be found here. All companies of the NORMA Group SE are committed to a uniform level of data protection.

2. Access, Correction, Complaints and Enquiries

We ensure your personal information is treated confidentially and in accordance with the privacy laws. If you believe your personal information has been handled in a way that does not comply with the privacy laws, or if you would like to access or request correction of information that we hold about you, please contact us in writing. Please provide as much information as possible to assist us in providing you with a prompt response.

3. Utilization data

When you access our website, you provide us with utilization data on, for example, screen resolution, browser version, Internet access, operating system, language, plug-ins, where you are (in terms of country or region), and search engines. The stored data will only be used for statistical purposes. They will not be forwarded to third parties and will not be analysed in relation to the user.

4. Data security

NORMA meets all the technical precautions to ensure the safety of your personal data. For the protection of your personal data, we will use all the technical means to protect it from unauthorized access, manipulation and destruction. If personal information is no longer required for any purpose/s for which we are at law permitted to use or disclose or legally required to retain it, then we will permanently delete the data.

NORMA states explicitly that the transmission of data in the internet (e.g. with the non-encrypted communication by e-mail) can be effected by security gaps and might not be completely protected against the access by third parties. You can also send us your personal data any time by post, where necessary, such as application documents.

5. Use of cookies

When visiting individual pages, cookies are used to facilitate navigation on the site and to make analyses. Analysing data to help us understand how users use online services so we can improve them. These cookies expire after one day or when the session is closed, and do not contain personal data (i.e. the content of the cookies is not evaluated in relation to the user). You can disable cookies in your browser. Please note carefully the instruction of the manufacturer of your browser.

This website uses etracker technology ( to collect data on visitor behaviour. The data is collected anonymously for use in marketing and optimization. All visitor data is saved using an anonymous user ID and can be used to aggregate a usage profile. Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor’s local browser cache. It is possible to use these cookies to recognize a visitor’s browser. The data collected by the etracker technology will not be used to determine the personal identity of a website visitor, and will not be compiled with personal data relating to the person referred to by the pseudonym, unless agreed to separately by the person concerned. The collection and storage of data may be revoked at any time with respect to future services.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States .

In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser.

As an alternative to the browser Addon or within browsers on mobile devices, you can click this link in order to opt-out from being tracked by Google Analytics within this website in the future (the opt-out applies only for the browser in which you set it and within this domain). An opt-out cookie will be stored on your device, which means that you'll have to click this link again, if you delete your cookies.

6. Express consent

In the event that you provide us with personal data, you expressly consent to the collection, processing and use for everyone in this Privacy Policy outlined purposes. If you decide that we should not use your personal data to contact you, please inform us and that information will not be used for such purposes.

7. Changes to this Privacy Policy

We may review and update this Privacy Policy from time to time. If such an update does occur, the most current version of the Privacy Policy will be placed on our websites.

8. Contact the data protection officer

We are happy to answer your questions about data protection. Data protection officer of NORMA Group SE:

The Data Protection Officer
Phone: +49 (6181) 6102-0

Last updated March 2018.