Naturally – you demand the best
Wherever in the world you are, and whenever you need superior clamping products, there is always one of our products for your first choice. For over sixty years we have been dedicated to working closely with suppliers and customers to develop products that boast outstanding functional performance. We enjoy support from dedicated employees, all of whom have the goal of exceeding the expectations that customers bring us on a daily basis. Hose clamps, pipe connections, retaining products or plastic products. Regardless of its use, every NORMA® brand product is designed, produced and delivered within the framework of a certified quality-management system, which is essential for achieving the innovative yet robust designs demanded by end-users.
For NORMA Group, quality is an all-embracing value, ranging from product design to delivery and beyond, to cover all aspects of the group’s activity including its service to customers. Regardless of the sector in which a NORMA® product is to be used, that product will be designed, produced and delivered within the framework of a TS 16949 certified quality-management system developed for the critical demands of the automotive industry. Within this context, Advanced Product Quality Planning (APQP) and associated quality tools such as Failure Mode and Effect Analysis (FMEA) are all fundamental to the development of reliable parts and error-proof production processes.
A spirit of partnership
Just as product development requires good dialogue between NORMA and its customer, so quality performance during production and delivery involves the closest communication. Besides the internal tracking system with which NORMA monitors and analyzes its own performance, the Group applies so-called “8D” methodology to production-phase problem solving, liaising closely with the customer in a spirit of transparency.
Product development – a creative partnership with customers
As the leading solution provider in its sector, the NORMA Group’s aim is to always stay a step ahead in innovation and the development of new products. NORMA’s strengths as a solution provider are considerable. Offering both plastic fluid systems and a vast range of metal clamps and couplings, NORMA can often propose different solutions for a single application. New product development benefits from extensive lifetime-testing and validation facilities that allow NORMA to carry out virtually all necessary tests in-house, analyzing any solution and application particularly effectively.
A resourceful partner
Not merely responding to solution requests coming from the customer, NORMA is proactive in proposing new solutions that it has developed as a result of studying current and future market needs. The Group’s business model is based on succeeding through creative technical leadership rather than being a “follower” in the market.