Compliance

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Whistleblower System

Compliance is not a word used to make us at NORMA Group look and sound good. It’s a commitment grounded in a framework and sound action plan for policies that are acknowledged by all employees. At the core is the Compliance Management System, set in place to establish transparent and legally viable directives for NORMA Group. The System embraces our Code of Conduct, with its relevant guidelines, together with a range of training courses based on our corporate values and standards.


Our Compliance Organization is equipped with firm preventive procedures against violations. Members of the Organization are at hand to advise employees and in fact, all our business partners and associates. They are also there to handle reports of possible violations of our Code of Conduct. NORMA Group has set up a whistleblowing system that offers employees and external parties another way to submit compliance reports confidentially and, if necessary, anonymously.

Compliance Management System (CMS)

Our CMS incorporates all directives, structures and processes that facilitate NORMA Group acting in accordance with legal standards as well as our corporate values and regulations. The system strategically includes preventive procedures like policies, training and counseling that proactively safeguard against violations of laws and internal regulations.

Compliance Organization

The executive board of NORMA Group has overall responsibility for the CMS. The Chief Compliance Officer manages group wide Compliance activities and reports directly to the Chief Financial Officer responsible for Compliance. Regional Compliance Officers and Local Compliance Officers support the implementation of measures in their respective regions and companies. The supervisory board of NORMA Group SE, which is regularly updated on compliance-related issues, monitors the effectiveness of the Compliance Organization.

Compliance Policies

Our Compliance program and relevant key actions and directives are developed to safeguard NORMA Group and its members from Compliance risks. Consequently, the Compliance Policies constitute essential preventive procedures for NORMA Group.

Compliance Policies for Download

Code of Conduct

The reputation and integrity of NORMA Group is a valuable asset that is vital to NORMA Group’s success. All employees of NORMA Group are responsible for conducting NORMA Group’s business in a manner that demonstrates a commitment to the highest standards of integrity.

The Code of Conduct, which applies to all employees, has been created to help meet these standards. Specifically, the purpose of this Code of Conduct is:

  • promoting a culture of honesty, responsibility and mutual respect
  • providing employees with guidance to help them identify and deal with sensitive ethical issues
  • defining procedures for reporting unethical or inappropriate behavior

Code of Conduct 05 2013 Download

Anti-Corruption Policy

Corruption promotes poverty, hunger, disease and crime and hampers economic and social development by preventing societies and individuals from achieving their full potential. The Anti-Corruption Policy establishes binding corporate rules for benefits offered to or by third parties (i.e. persons not employed by NORMA Group) and all other areas within our business that can be affected by corruption.

Anti Corruption Policy 05 2013 Download

Conflict of Interest Review Policy

The Conflict of Interest Review Policy aims to establish a standardized review and approval process for existing or potential conflicts of interest.

Conflicts of Interest 05 2013 Download

Training

An important aspect of NORMA Group’s overall preventive procedures is the Compliance training that we conduct regularly. With classroom and online trainings, employees are trained according to their job and responsibility profile.

Compliance-whistleblower.png

Whistleblower System

NORMA Group encourages all employees, across hierarchical positions, to report violations of laws, regulations and internal policies. In addition to contacting supervisors and using the various contact options, an Internet-based whistleblower system is also available. The whistleblower system allows internal and external whistleblowers to maintain their anonymity while reporting cases of concern to NORMA Group’s global compliance organization.

Go to Whistleblower System

Compliance Management Contacts

Jan Loeffler
Jan Loeffler

Chief Compliance Officer

Dr. Gisa Ortwein
Dr. Gisa Ortwein

Group Compliance Officer

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